Management Team Additions at HiWired to Focus on New Partnerships and Developing New Solutions
Vice President of Business Development and Senior Vice President of Technology Added to Executive Team
Needham, Mass. March 5, 2008 — HiWired, a leading provider of technology support solutions, has expanded its executive management team with the addition of Paul Esdale as Vice President of Business Development and Rich Secor as Senior Vice President of Technology. HiWired provides technology support services and high–impact marketing analytics capabilities to a broad range of national consumer brands that want to deliver technology expertise to their customers. The company also delivers technology support services direct to consumers at www.HiWired.com. These strategic additions to the management team will expand the company’s reach and solidifies HiWired’s industry leading position in developing solutions for retailers and ISPs, offering expert technology support and services.
As Vice President of Business Development, Esdale will focus on new business development in the retail and internet service provider sectors as well as new vertical markets. Secor, as Senior Vice President of Technology, will lead the development of technology products and services for HiWired customers.
“We are delighted to have both Paul Esdale and Rich Secor join the HiWired executive team,” said Singu Srinivas, president and co-founder of HiWired. “Both are highly experienced and bring a wealth of knowledge to their positions. We are seeing tremendous demand for our solution in the marketplace — Paul and Richard will be instrumental in building on our momentum in implementing premium service solutions for retailers, ISPs and other vertical markets.”
Paul Esdale brings more than 25 years of business development and marketing experience to HiWired in the consumer services, software and technology industries. He led the business development efforts and was a member of the executive management teams at a number of successful venture-backed companies including Advanced Visual Systems, Open Market, Upromise, Revenio and iPhrase Technologies. Additionally he worked with Prime Computer and Apollo Computer. Paul received a B.S. from the University of Massachusetts and an MBA from Boston University.
Rich Secor comes to HiWired with a wide range of business and technology leadership experience including software engineering, hardware integration, e commerce, internet operations, direct marketing, fulfillment, customer service, fraud detection, and loss prevention. He formerly held the position of executive vice president and CIO at Colliers International, a global commercial real estate services company and EVP/CIO at SmartBargains, Inc, an online retail company. Rich also served as SVP/CIO at Excelligence Learning Corporation (formed by the 2001 merger of SmarterKids.com and Earlychildhood LLC) and as CIO at W.A. Wilde Company. Rich is a graduate of Colby College.
HiWired recently received a $9 million Series B Round and currently provides its live, U.S.–based consumer tech support and hosted software services to a number of Fortune 500 customers, including OfficeMax via its ctrlcenter brand, BJs Wholesale Club via its TechCare brand and Cox Tech Solutions, a service for Cox Communications customers.
About HiWired
Founded in 2004 by IBM services veterans Singu Srinivas and Michael Wexler, HiWired provides technology support services to retail, ISP, and other partners across North America. The company also provides technology support services directly to consumers and small businesses via www.HiWired.com. Through its remote technology management services HiWired makes it simple for customers to utilize, enjoy and integrate their technology. HiWired offers incident-based and ongoing remote technical support for customers struggling with technology tasks ranging from setup of new computers and digital devices to problem solving with more complicated technology and networking configurations. For more information visit www.hiwired.com
HiWired Media Contacts:
Cheryl Delgreco
Media Strategies
617.723.4004
cdelgreco@msipr.com
Liora Bram
Media Strategies
617.864.3931
lbram@msipr.com